Fiber Management System
Deliver Network Asset Management in a Seamless, Integrated Environment
The spatialSUITE portfolio provides an enterprise solution for network asset management. Communication service providers throughout the world are faced with similar challenges when it comes to managing their assets; maintaining a current and accurate asset inventory is critical for operational efficiency but is made difficult due to constant change in the network. New build-out, network configuration changes, repairs, and the migration to new network technologies all contribute to making asset management a formidable challenge. To remain competitive, these organizations need a solution that addresses a broad range of asset management requirements and that can be integrated throughout the enterprise. By implementing a complete asset management portfolio that can support the entire asset lifecycle from planning through maintenance, companies can decrease costs, increase revenues, and improve customer service. Synchronoss’ spatialSUITE portfolio is designed to meet the specific needs of the communications industry and streamlines the complexities of network asset management.
- Supports the entire network asset lifecycle from planning and design to build-out, operation, and maintenance
- Manages network asset data currency and accuracy by extending access across the enterprise to a wide range of contributors
- Supports revenue generation through applications such as service qualification and address management
- Provides IT infrastructure and workflow to manage a range of network operations, minimizing outages and improving customer service
- Integrates seamlessly with other OSS/BSS applications to lower the total cost of ownership and maintain IT and business flexibility
The spatialSUITE Platform
The spatialSUITE platform starts with the core network information model necessary to track all asset information - including physical location, specifications, attributes, connectivity, and capacity—for every inside and outside plant asset. Then, a robust database architecture enables that asset information to be distributed throughout the enterprise as a seamless, connected network without any of the breaks at the edges of drawings commonly found in file-based management systems. Having a single database repository for all data access allows any network device to be found in a search based on name, number, location, or any other asset attribute. Network maps can be developed at any scale, from an overview of the entire system to a detailed view of a head-end site. In addition, the flexible, open data model facilitates the integration of network asset data with systems designed for ERP, financial, project management, billing, provisioning, order management and other OSS/BSS functions.
The spatialSUITE platform supports a variety of solutions focused on key business processes in communications service provider operations
The spatialSUITE platform supports a variety of solutions focused on key business processes in communications service provider operations, including:
Planning & Design
Time to market and return on capital investment are key drivers in today’s competitive communications industry, and designing the network efficiently in order to build out infrastructure quickly is an important process. The evolution of network technologies has resulted in many operators working in a hybrid environment, e.g., fiber-to-the-cabinet (FTTC) with copper DSL to the home, which represents an additional challenge to the design process. These complexities are handled by spatialNET, the spatialSUITE solution for designing inside- and outside-plant communications networks. With spatialNET, engineers can model any network element used in telecommunication and fiber networks, including multichannel fiber networks, field sites connected to them, MUX/DEMUX, modulators, transmitters, and couplers in the headend. spatialNET also features:
- Business rules that preserve network integrity throughout the design and as-built process
- End-to-end management of outside- and inside-plant facilities
- Schematic views showing port-to-port device connectivity
- Job management that streamlines workflow and allows engineers to work without overwriting each other’s changes
spatialNET expedites the drafting process while providing comprehensive detail, invoking business rules related to real-world physical locations, structure types, relationships, and physical plant ownerships. The toolset works with the detailed but flexible data model to allow for the illustration and documentation of specific entity relationships, such as fiber cables residing in conduits, equipment connected to poles, and tap splices added to cables.
Asset Management & Maintenance
Day to day asset management is a concerted effort across the organization, and the spatialSUITE platform supports every touch point. spatialNET manages the “heavy lifting” of engineers actively making changes to the asset information to reflect the current network configuration. However, those users represent a fraction of the total potential contributors, and all spatialSUITE clients such as spatialWEB and spatialOFFLINE have rich redline markup capabilities to extend the asset editing function throughout the organization. Additional data management solutions include:
- ADDRESSmanager, designed to process address and business intelligence data from multiple sources and reconcile them into a single, master address repository to increase the speed and accuracy of determining business and residential serviceability
- MAPupdater, another data load and merge tool that enables CAD drafters to continue to be productive while loading drawing to the spatialSUITE database on a regular frequency
- spatialCONFLATOR, a data conflation tool that adjusts and aligns the network asset data to other network information or to an existing landbase in a controlled, transactional environment
spatialWEB is an enterprise web mapping application for delivering communications network asset information more quickly, easily, and cost-effectively across the enterprise. spatialWEB enables organizations to improve decision-making and operational efficiency by giving a wide range of users - from marketing and business support specialists to engineers and field technicians - access to infrastructure information more efficiently using standard web browser technology. spatialWEB puts communications network intelligence in the hands of fiber splicing specialists, designers, field technicians, construction crews, and operations support technicians to make decisions with the most current data available. However, spatialWEB is so easy to use that users throughout the organization can make use of its powerful features almost immediately with little or no training required. As a result, non-engineers can easily perform business-related functions like address management, fiber viewing, reporting, tracing, redlining, and markup.
The ongoing evolution of work in the field is a key driver for many organizations. Data audits, repairs, reconfigurations, maintenance, inspections, and as-built corrections are all critical field operations that benefit from having data and tools available when the work is performed. spatialOFFLINE is an enterprise mobile application designed for workers who spend their time in the field, and is built around a robust data synchronization architecture that allows users to manage data locally without a persistent network connection. spatialOFFLINE allows users to create field jobs and redline data changes that are seamlessly uploaded to the operational network inventory database when a connection is available. spatialOFFLINE minimizes winshield time by delivering network data to the field, and supports improving the critical metrics of a communications field workforce including lowering mean time to repair (MTTR) and supporting priority restoration.
Sales & Marketing
One of the key value propositions for an accurate asset repository is the additional revenue generation that comes from being able to answer the question “Can I serve this address?” spatialWEB has sophisticated tools for analyzing fiber, coax, and wireless serviceability of addresses merged through ADDRESSmanager or an ad-hoc address entered manually – a critical capability when discovering new leads in the field. Furthermore, ADDRESSmanager can be used to generate regular email or print marketing based on particular areas, SIC codes, or other business intelligence information.
In today’s competitive environment, customer satisfaction drives retention and provides the opportunity to deliver more services. spatialSUITE supports customer service goals through all phases of the asset lifecycle. During design time, spatialNET manages accurate designs and provide accurate Bill of Material (BOM) reports so that developers and contractors are clear on the costs to build new infrastructure extend network. Once the network is operational, tools such as spatialWEB and spatialOFFLINE support ongoing network operations tasks such as OTDR analysis, trace to common point, and other network analyses that help manage outages and repair them as soon as possible.
IT Integration & Data Sharing
spatialSUITE is also an integration platform, providing a series of standard and custom data and application programming interfaces that allow programmers to integrate existing enterprise software and develop new applications that require access to data stored in the SPATIALinfo database. A complete services oriented architecture underlies the spatialSUITE platform, with transactional services designed to manage data integrity as well as high volume read-only services designed for lightweight client access to the asset repository. A variety of services interface standards are supported, including REST, XML, and SOAP, supporting integration with almost every IT environment.
Improve Operations with the Spatialsuite Portfolio
The spatialSUITE portfolio is made up a range of integrated products that solve specific business needs.
With support for the entire network asset lifecycle from planning and design to build-out, operation, and maintenance, the spatialSUITE portfolio of integrated software products and intelligent data model help communications service providers effectively manage their networks as they expand to meet business and residential customers’ growing demands for greater speed and bandwidth.
spatialNET is a complete system for the plan, design, and maintenance of insideand outside-plant communication networks
MAPupdater manages the continuous import of CAD drawings to the network asset database, allowing CAD data to be delivered effectively throughout the enterprise
spatialWEB is a web mapping application for delivering communications network asset information more quickly, easily, and cost-effectively across the organization
spatialCONFLATOR aligns network asset data to a more accurate base layer of information through the use of advanced conflation algorithms
spatialOFFLINE is a mobile application designed for workers who spend their time in the field constructing, installing and maintaining communications networks
QC Framework allows users to encode and enforce mapping standards and business rules on the network and asset database
ADDRESSmanager processes address and business intelligence data from multiple sources and reconciles them into a single, master address database